All Services Fully Operational

Updated 8 days ago

Global IP Transit




Fully Operational

MPLS/VPLS/L2VPN




Fully Operational

Colocation




Fully Operational

DWDM/Wavelength




Fully Operational

Website / Domain Hosting




Fully Operational

Support Desk Operations




Fully Operational

Scheduled Maintenance

Schedule

May 30, 2018 20:00 - May 31, 2018 04:00 BST

Components

Global IP Transit, MPLS/VPLS/L2VPN

Locations

BYF, GAT

Description

One of our third party providers has advised that they need to perform a network maintenance at Telehouse North. Maintenance is scheduled to start at: 20:00 BST, Wednesday 30th May 2018 and end at: 04:00, Thursday 31st of May 2018 Expected Impact: None (Service at-risk) Our services between Maidstone, Byfleet and Gatwick are redundant, so this maintenance status is at risk for its duration and we do not expect service to be interrupted. This maintenance has been scheduled under our ticket number 227475.

Schedule

June 22, 2018 08:00 - 18:00 BST

Components

Colocation

Locations

CDC

Description

As part of our maintenance schedule, equipment Manufacturer Riello will perform an extended overhaul maintenance on one of our Data Floor 1 UPS’s. Riello will be completing the maintenance for us between 8 am and 6 pm BST on the 22nd June. This will take this UPS off-line for six hours. During this time, the Engineers will be replacing Capacitors and Fans within the unit to ensure continued stable operation. While this UPS is being serviced, it will be placed into external maintenance bypass; there is no interruption when this happens. Before the service commences, the incoming mains supply will first be switched to our generator farm, to further mitigate the risk of a grid failure while the UPS is offline. Although minimal, customers should consider one of their power feeds to be ‘at-risk’ during the period detailed above. Customers with diverse power supplies will only have one feed at risk at any given time, diverse feeds at our facility come from different ATS+UPS chains and are totally independent.

Maidstone IP Core

100.00%




London IP Core

100.00%




Byfleet IP Core

100.00%




Maidstone IP Core

100.00%




London IP Core

100.00%




Byfleet IP Core

100.00%




Maidstone IP Core

100.00%




London IP Core

100.00%




Byfleet IP Core

100.00%