February 10, 2018 10:00PM - February 11, 2018 4:00AM GMT
Global IP Transit, MPLS/VPLS/L2VPN, DWDM/Wavelength
A 3rd party fibre provider is performing splicing work and fibre maintenance on several parts of their network during this period. It is expected to directly impact one of our dark fibre ring segments.
Our network automatically re-routes when a fibre break is detected and restores once it is back up and has been stable and error free for a period of time. Consequently for the vast majority of customers this is purely an 'At-Risk' notification for both Layer-3 IP Transit and Layer-2 Backhaul services of 1G or less. This is simply because there will be periods of time where one of our redundant paths is unavailable.
For customers with either direct Wavelength or 10G+ point-to-point (unprotected) services - there may be a direct impact. If you have a Wavelength or 10G+ service which runs specifically between Telehouse North (THN) and Maidstone (CDC) then please consider your service to be impacted by this maintenance. It is highly unlikely to be offline for the entire window, but please plan accordingly and consider it at-risk until the maintenance window has closed.
If you have any questions regarding this maintenance, please contact us quoting [CDC-ID: #225473]