July 1, 2023 10:00 - 20:00 BST
Custodian will be upgrading the software versions of our cloud platform to the latest major release.
We will reboot all the Hypervisor host nodes in sequence during these works, as such we will need to shut down all virtual machines for the duration of the reboot process.
If you are able to, we would welcome you to shut the virtual machines down first to ensure a shutdown at a time of your choice before the window starts. We understand if you would like us to shut them down when we are ready to aid in up-time.
All VM’s will be powered back on after we have completed the upgrade process.
We have been performing tests to ensure the production upgrade goes as smooth as possible. We don’t anticipate any extensive outage periods.